Below you'll find answers to questions you may have about domestic shipping. If your question is not answered here, please contact us. For information on international shipping, see the international shipping page.
Quick jump to questions on this page:
- How much does shipping cost?
- How long does it take to ship my order?
- How long will it take to receive my order in the United States?
- Do you ship to APO/Military addresses?
- Has my order been shipped?
- How can I calculate my shipping and total order cost?
- Do you ship to PO Boxes?
- How can I track my package?
- Do you fraud check all orders?
How much shipping costs depends on the weight of your package. Our standard shipping rates start at only $5.66 to the continental USA. It's important to note that our standard shipping service is FAST. Our average delivery time on packages shipped using our standard shipping method is only 2-3 business days!
True Same-Day Shipping.
We use the latest enterprise level logistics technology in our 60,000 sq. ft. Headquarters in Columbia, SC. This allows us to move orders out the door extremely fast which is why we can offer true same day shipping. 98% of all orders placed before 7:30pm EST are shipped the same day! None of our competitors have the efficiency to move packages this fast. Check their order cut off times (most are around 1-3pm).
As stated above, we're incredibly efficient and moving packages out of our facility quickly. 98% of all orders placed before 7:30pm EST are shipped the same day! Please note: Overnight orders shipped on Friday will be delivered on Monday. If you choose the overnight shipping option your order must be placed before 6pm EST to ship the same day.
Our average delivery time is 2-3 business days. We ship out of Columbia SC, this means all packages on the East Coast to Mid-West will arrive in 1-2 business days. Customers on the West Coast will receive their package in 2-5 business days.
FedEx and USPS both deliver on Saturday. Keep in mind that FedEx Home Delivery does not deliver on Monday. If you have any questions or would like to get the delivery time to your area please call us at 1800-537-9910 or email firstname.lastname@example.org
Yes, we ship to ALL APO Addresses/Military Bases! Please remember to select United States as the country when placing your order. This means you will be charged the domestic rates which are much cheaper than international!
If you need help with shipping to a Military address please contact us.
To check the status of your order log into Your Account. Once logged in, you can view the status of any previous order and its accompanying tracking number with either USPS or FedEx. We ship orders very fast, most orders are received, processed and shipped in only a few hours.
To find out how much it will cost to ship your package you must first add the desired products you'd like to order to your shopping cart, then visit your shopping cart and enter in the country and zip code of where you'd like to ship your order. Once you've done this, simply press "Calculate Shipping."
You will then be presented with a list of shipping methods and the costs associated with them.
Yes, we ship to PO boxes! Keep in mind, if you're shipping to a PO Box you must choose USPS as your shipping method. FedEx is currently unable to ship to PO Boxes at this time.
When your order ships we'll email you a tracking number. You can click the link directly from that email to track your package. Alternatively, you can login to your account to get your tracking number. Once logged in, you can see your tracking number and complete tracking information.
You can also track your package directly at FexEx and USPS websites.
If you're having trouble tracking your package please call us at 1-800-537-9910 or email us and we'll happily assist you.
Absolutely. While we have secret proprietary technology and methods on how we check orders for fraud, we will say that we start by checking the following pieces of information:
- IP address
- Credit card details
- Matching billing/shipping addresses
In some cases, particularly with international orders, we will first contact the customer before shipping out their package to them to verify their identity.
We vigorously attempt to prosecute ALL individuals whom place fraudulent orders.
Note: All shipments are FOB Muscle & Strength. Buyers are responsible for any applicable customs duties and taxes.