Muscle & Strength Help Desk

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Most Asked Questions

  • How do I track my package? Answer
  • How long does it take for my order to ship? Answer
  • What are your USA shipping rates? Answer
  • What are your Int. shipping rates? Answer
  • Is your website safe & secure? Answer
  • What payment methods do you accept? Answer
  • What is your privacy policy? Answer
  • What is your returns policy? Answer

All Other Help Desk Questions

Domestic Shipping (USA)

  • How long does it take to ship orders?
  • How much do you charge for shipping?
  • Can I track my package?
  • Do you ship to military addresses?
  • Do you ship to PO boxes?
  • More...

Domestic Shipping Answers »

Returns & Exchanges

  • How do I return a product?
  • Can I return an unopened product?
  • Can I return an opened/used product?
  • If a product doesn't work for me, can I return it?
  • How long do refunds take to process?
  • More...

Returns & Exchanges Answers »

International Shipping

  • What countries do you ship to?
  • How long will my international order take?
  • How much does shipping cost?
  • My package did not arrive, what do i do?
  • Do I have to pay customs duties?
  • More...

International Shipping Answers »

Order Problems

  • How do I change an order I've placed?
  • How do I cancel an order?
  • My order is still processing after a day?
  • My order arrived incorrect, what do I do?
  • My package was damaged, what do I do?
  • More...

Order Problems Answers »

Security & Privacy

  • Is secure?
  • I have an unauthorized charge on my account!
  • Will you send me unsolicited email if I order?
  • What is your privacy policy?
  • Do you give out customer information?

Security & Privacy Answers »

Account Management

  • How do I create an account?
  • How do I change my email address?
  • Why do I need an account?
  • How do I change my delivery address?
  • I forgot my password!

Account Management Answers »

Contact Information

  • What are your customer service hours?
  • What's the best way to contact you?
  • What's your telephone number?
  • What's your email address?
  • More...

Contact Information Answers »

Payment Methods

  • What payment methods do you accept?
  • Where do I mail my money order/check?
  • Do I have to pay sales tax?
  • Why was my credit card declined?
  • Do you accept PayPal?

Payment Methods Answers »