Contact Information

Muscle & Strength ALWAYS takes care of its customers. Whether it's an order problem, or just some advice about training and nutrition, our customer service team is trained, knowledgeable, and practices what they preach! You can find all our contact details below, we encourage you to call us!

What are your customer service hours?

Our customer service team can be reached between the hours of 8am and 11pm EST, Monday to Friday and 9am and 8pm EST Saturday and Sunday. We always answer calls right away with a real person, you'll NEVER get a machine when calling us. Our customer service number is 1-800-537-9910 (international +1-803-695-0558). Unlike most companies, we encourage you to call us and speak to our team!

We can also be reached via email 24 hours a day. During customer service hours our average email response time is 30mins, out of customer service hours the maximum response time is 12 hours (most are answered sooner!). To send us an email click this link.

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What is the best way to contact you?

This is completely up to you! If you need a problem taken care of right away, we suggest you contact us via phone. Either way, know that we ALWAYS take care of our customers. It's our #1 priority. Please don't hesitate to call us and experience why our customers love our customer serve team!

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What is your telephone number?

Our toll-free telephone number is 1-800-537-9910. If you’re outside of the United States, you can call our direct phone line at +1-803-695-0558.

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What is your email address?

You can e-mail us at the contact page with any questions, concerns, or inquiries 24 hours a day. During customer service hours our average email response time is 25mins, out of customer service hours the maximum response time is 12 hours (most are answered sooner!).

We take pride in responding to every single piece of e-mail we receive as fast as possible, so please don't hesitate in emailing us!

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What is your postal/physical address?

Muscle & Strength is headquartered in sunny Columbia, SC! Here's our postal address:

Muscle & Strength
1180 First Street South
Columbia, SC 29209
USA

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