Muscle & Strength Help Desk

Most Asked Questions:

How do I track my package? Answer
How long does it take for my order to ship? Answer
What are your USA shipping rates? Answer
What are your Int. shipping rates? Answer
Is your website safe & secure? Answer
What payment methods do you accept? Answer
What is your privacy policy? Answer
What is your returns policy? Answer

Need further assistance?

Send us a fast-response email
Call us toll free 1-800-537-9910

All Other Help Desk Questions

Domestic Shipping (USA)

  • How long does it take to ship orders?
  • How much do you charge for shipping?
  • Can I track my package?
  • Do you ship to military addresses?
  • Do you ship to PO boxes?
  • More...

Domestic Shipping Answers »

Returns & Exchanges

  • How do I return a product?
  • Can I return an unopened product?
  • Can I return an opened/used product?
  • If a product doesn't work for me, can I return it?
  • How long do refunds take to process?
  • More...

Returns & Exchanges Answers »

International Shipping

  • What countries do you ship to?
  • How long will my international order take?
  • How much does shipping cost?
  • My package did not arrive, what do i do?
  • Do I have to pay customs duties?
  • More...

International Shipping Answers »

Order Problems

  • How do I change an order I've placed?
  • How do I cancel an order?
  • My order is still processing after a day?
  • My order arrived incorrect, what do I do?
  • My package was damaged, what do I do?
  • More...

Order Problems Answers »

Security & Privacy

  • Is Muscleandstrength.com secure?
  • I have an unauthorized charge on my account!
  • Will you send me unsolicited email if I order?
  • What is your privacy policy?
  • Do you give out customer information?

Security & Privacy Answers »

Account Management

  • How do I create an account?
  • How do I change my email address?
  • Why do I need an account?
  • How do I change my delivery address?
  • I forgot my password!

Account Management Answers »

Contact Information

  • What are your customer service hours?
  • What's the best way to contact you?
  • What's your telephone number?
  • What's your email address?
  • More...

Contact Information Answers »

Payment Methods

  • What payment methods do you accept?
  • Where do I mail my money order/check?
  • Do I have to pay sales tax?
  • Why was my credit card declined?
  • Do you accept PayPal?

Payment Methods Answers »

Misc

  • Why should I order from Muscle & Strength?
  • Do you offer free product samples?
  • Do you have a print catalog/brochure?
  • More...

Misc Answers »